Privacy Policy

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Effective Date: 21/01/2025

At Dragonfly Clinical Hypnotherapy, we are committed to protecting your privacy and handling your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This privacy notice explains how we collect, use, and safeguard your personal data.

Dragonfly Clinical Hypnotherapy

Boston, Lincolnshire
claire@dragonfly-hypnotherapy.com
07827964996

If you have any questions about this notice, please contact us at the above details.

We may collect the following types of personal data:

• Personal Identification Details: Name, email address, phone number, and address.
• Health Information: Any information you provide regarding your health or treatment goals (collected only with your explicit consent).
• Payment Information: Billing details and transaction history.
• Website Data: IP address, browser type, and other data collected through cookies (see below).

We process your personal data for the following purposes:

• To provide hypnotherapy services and create tailored treatment plans.
• To communicate with you about appointments or respond to your inquiries.
• For billing, payment processing, and record-keeping.
• To comply with legal obligations or regulatory requirements.
• To improve our website and services.

We process your personal data under the following lawful bases:

• Consent: For health-related information and direct marketing where you have provided explicit consent.
• Contract: To fulfill our contractual obligations to provide hypnotherapy services.
• Legal Obligation: To meet tax, accounting, or legal requirements.

We do not sell or share your personal data with third parties for marketing purposes. We may share your data with:

• Service providers (e.g., payment processors) necessary for our business operations.
• Legal or regulatory authorities if required by law 

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

You have the following rights under UK data protection law:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data where applicable.
• Restriction: Request restriction of data processing in certain circumstances.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Data Portability: Request transfer of your data to another organization.
• Withdraw Consent: Withdraw your consent where processing is based on consent.

To exercise your rights, please contact us using the details provided above.

Our website uses cookies to enhance your browsing experience. 

We implement appropriate technical and organizational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

If you have concerns about how we handle your data, you can contact us, or lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113

Changes to This Privacy Notice
We may update this notice from time to time. Any changes will be posted on this page with the updated effective date.